That is why Blockbuster and other "regular" renting systems are dying and giving place to the new, better Netflix / Gamefly era. People want a better service, and that is what they usually get with the new system. Go netflix!

(Yes, I am aware that if you want to rent a movie or game ocasionally, the new way sucks.)

Grr. Kit, you have failed to include all the information. The whole deal with the late fee thing is now they give you like an 8 day grace period, when they call and remind you that your video is due. Your account is only charged AFTER that period, and then I believe you're right about the restocking fee, except I think in most cases, they do refund the fee, exceept not in store credit. I think they just cancel the charge from your account, but I could be wrong about that last part.

Netflix is supposedly good, but I suggest Hollywood Video, mayby Potomac, but they rarely have anything. It is really quite stupid, the shame is people wont notice until its too late.

     Check your facts Sam! You're close, but it's a seven day grace period. Yes I know what you mean by the fact that they refund it, but they can't cancel the purchase after the purchase has been validated. So in other words either they chose to make no money and charge your account (aka make it so your account balance is equal to the charge of the game and/or video) or they make their money fast and charge the credit card associated with your account. The point is that if they charge your credit card they can only refund with store credit, which is stupid.

I have a year of netflix, it just can't be beat. Remeber when people were astonished that someone would sell books online, but now it's the norm, as bookstores across America are beggining to close? It'll happen with rentals too.